Delivery Timeframe Policy

Thank you for choosing our handcrafted furniture. We strive to ensure a smooth and timely delivery process for each of our valued customers. Here is our policy regarding delivery timeframes:

Delivery Timeframes

  1. Estimated Delivery/ Lead Time:

    • The ESTIMATED delivery time for our custom built furniture is typically between 4 to 8 weeks from the date of order confirmation unless there is a delay. This timeframe allows us to carefully craft and finish each piece to meet our high standards of quality and craftsmanship. Excluding the holiday season Oct.-Jan timeframe may vary depending on the workload. Please have patience while we handcraft your custom piece. Thank you!

  2. Production Time:

    • The production time for your furniture begins once your order is confirmed. Due to the custom nature of our pieces, production times may vary. We will keep you informed of any significant updates or changes to your estimated delivery date.

  3. Shipping and Delivery:

    • After your furniture is completed, we will arrange for shipping. You will receive a notification once your order has been shipped.

    • Delivery times may vary based on your location and the shipping method used. We will provide you with an estimated delivery date based on these factors.

  4. Delays:

    While we strive to meet our estimated delivery timeframes, please understand that delays do occur due to factors beyond our control, such as supply chain disruptions, weather conditions, or logistical challenges.

  5. Contact Us:

    If you have any questions or concerns about your order or its delivery status, please do not hesitate to contact our customer service team at info.mplinteriors@gmail.com We are here to assist you and ensure a smooth delivery process.

  6. Delivery:

    At the time of delivery, it is your responsibility and required to inspect the product fully and any concerns MUST be addressed at that moment. Accepting delivery, is accepting your product and understanding you are satisfied. This is very important as there is nothing we can do if you see something you are questioning later on unless it’s completely damage during delivery.

We appreciate your patience and understanding as we work to deliver your one-of-a-kind furniture. Your satisfaction is our top priority, and we are committed to providing you with a beautiful, high-quality piece that you will cherish for years to come.

Sincerely,

ML Interiors